Accessibility Policy
Popina Restaurant Supply is committed to making our website and our service accessible to people of all abilities. We believe digital accessibility is good for our customers, our team and our community.
Our Commitment
We work to ensure that the website at therealpopina.com is designed and maintained in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.
Steps We Take
- Use semantic HTML, descriptive headings and meaningful link text so that pages are navigable with assistive technology.
- Provide text alternatives for images and icons that convey information.
- Maintain sufficient color contrast between text and background.
- Design layouts that scale and reflow on a wide range of screen sizes, including mobile devices.
- Support keyboard navigation throughout the Site.
- Test the Site periodically with automated tools and manual review.
Ongoing Work
Accessibility is an ongoing process rather than a single project. As we add features and content, we evaluate them against accessibility best practices and make improvements where issues are found. Some legacy content (such as older PDF catalogs or third-party embedded tools) may not yet meet our full accessibility standards. We are working to address these items.
Help Placing an Order
If you have difficulty using any portion of the Site, our team is happy to help by phone. Call us at +1 (347) 990-0309 during business hours and we can take your order, look up product information or answer questions verbally.
Feedback and Requests
If you encounter a barrier on the Site, or if you have suggestions for how we can improve accessibility, please let us know. Where possible, include the page URL, a description of the issue, and any assistive technology and browser you are using.
Popina Restaurant Supply
Brooklyn, New York
Phone: +1 (347) 990-0309
Email: alparslan@therealpopina.com
We aim to respond to accessibility feedback within five business days and to address verified issues as quickly as is reasonable.